Privacy Policy for SMS Communications
Doyle Law Group is committed to protecting the privacy and security of our clients and visitors who engage with us via SMS (text messaging). This Privacy Policy outlines how we collect, use, and safeguard information sent and received via SMS in compliance with The Campaign Registry (TCR) regulations and other applicable laws.
1. Information Collection
When you opt-in to receive SMS messages from Doyle Law Group, we may collect and store the following information:
- Phone Number: This is required to send and receive text messages.
- Message Content: The content of the SMS messages you send to or receive from us, including any personal details you may share.
- Timestamp and Carrier Information: Information such as the date, time, and mobile carrier associated with the SMS.
2. Use of Information
The information collected through SMS messages is used for the following purposes:To communicate directly with you regarding your case or legal matters.
To provide appointment reminders, updates, or notifications about your case.
To share important legal information or changes in your account or service status.
To deliver promotional content, offers, or updates related to our services (with prior consent).
3. Opting Out
You may opt out of receiving SMS communications from us at any time by replying with the keyword STOP. Once you opt out, we will no longer send SMS messages unless you re-enroll.
4. Data Security
We use commercially reasonable security measures to protect your personal information transmitted via SMS. However, no method of transmission is entirely secure, and we cannot guarantee the absolute security of SMS communications.
5. Data Sharing
We do not sell or share your phone number or the content of your SMS communications with any third parties, except as required by law or for legal purposes, such as:
- To comply with a legal obligation.
- To protect the rights and safety of our firm, our clients, or others.
- If you provide explicit consent for us to share your information with a third-party service provider assisting in the delivery of our SMS campaigns.
6. Third-Party Service Providers
We may use third-party SMS platforms or service providers to facilitate SMS communications. These providers are bound by contractual obligations to protect your information and comply with TCR and other applicable privacy laws.
7. Retention of Data
We will retain your phone number and SMS communication data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
8. Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your SMS communications, please contact us at:
Doyle Law Group